Selby Family Clinic

Reviews of Selby Family Clinic

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  Alison Ray Added January 16, 2023

  ★ ☆ ☆ ☆ ☆
  I have not been here for some time and although I do like the doctors, the wait times and the full charge for children is what has put me off. I had an appointment a week in advance and arrived and had to leave after waiting 40 minutes to collect my children with no real solid idea on when I would actually be seen.
  Contrast to Mount Medical Belgrave, further from home who I saw recently also, came to my car within 15 minutes, took me inside - and because the appointment was extremely brief they did not charge at all. Mount Medical also bulk bill for children and were/are generally kinder and more caring and less business-like.
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  Kristina Freemann Added January 10, 2023

  ★ ★ ★ ★ ★
  Compassionate and knowledgeable. Takes the time to listen and explain things thoroughly. Couldn’t recommend more strongly
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  Mark Mckay Added January 06, 2023

  ★ ☆ ☆ ☆ ☆
  I hadn't been to the clinic for some time and then a call came saying I should make a booking with regards to a letter they received. So I make a booking and after a lot of talk and trying to find a time to come in where the doctor was able to see me, I was reminded of the large fees for a Saturday consult. I agreed - then on the day it was cancelled and this was after a 2-month wait.
  Then they book me in on another day to which I had not agreed to and I get a text to say I had an appointment during the week where I couldn't attend! I called and they refused to discuss it with me but suggested an appointment over the phone to talk about the letter...I asked if I had to pay for this to find out about this letter and could I have the letter. Then they said it was addressed to the doctor and not me and that the doctor will advise if they will charge me or not. This is appalling.
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  Amelia Alice Added January 05, 2023

  ★ ☆ ☆ ☆ ☆
  Been trying to see a doctor for 2 month always fully booked .changing doctor
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  Magdel van der Walt Added January 02, 2023

  ★ ☆ ☆ ☆ ☆
  Excellent Dr's. And if you feel like LONG weight times to see the Dr this is the place to. Just had an hour long wait, called reception 30min in and was promised I was the next patient inline so sorry for the waite! Every time we go to see the dr we have to sit 20-30min after our apointment time. We like the dr, but this is ridiculous!

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